shopping cart empty
WORLDWIDE FREE SHIPPING

So, the 510 leaks...
Login to post a new topic and to write a reply.
Thread Tools Rate This Thread


Search within thread:

Login to rate this thread.
#11 (permalink)      7/25/2018 9:32:11 PM US Central   quote/reply + tips
acnineohfive
Member
  • JoinedDec 2015
  • Posts 11
  • Reviews 0
  • Kudos0
Anniepan wrote:

acnineohfive wrote:
@anniepan because of this issue, will fast tech be accepting returns on this device? because i have a ticket opened and "sunny" keeps giving me the run around asking for videos, how are you suppose to record this issue?


Hello acnineohfive,

Sorry to hear about the issue. We have forwarded the leaking issue to the factory, hope they will solve the issue as soon as possible.

For your issue, we will offer the warranty for you. Sunny will answer your ticket and offer the further help. If there is any concerns, please feel free to contact us, we will try our best to help.


Thank you for your understanding.



So Sunny really is giving me the run-around the issue i am having is exactly the same as i had with ticket number Q0603BNHKW, so the solution should be the same. Sunny is telling me i can only get a replacement and cannot get a refund but with ticket number Q0603BNHKW i received a full refund. but not now? fast tech has really gone downhill from when i first started using this site.

#12 (permalink)      7/25/2018 10:24:47 PM US Central   quote/reply + tips
Anniepan
Staff
  • JoinedNov 2016
  • Posts 6506
  • Reviews 0
  • Kudos3743
+2 details
Hello acnineohfive and other valued customers,

The factory confirms the leaking which is caused by the seal problem in 510 connection. They will fix the problem as soon as possible. So if the mod you received has the leaking issue, please kindly contact us for replacement. We will send the improved, good mod SKU 9646338 for you. Hope you can understand. Thank you.

Mod (Anniepan) edited on 7/25/2018 at 10:29 PM. Reason:
#13 (permalink)      7/27/2018 4:14:28 AM US Central   quote/reply + tips
Avatar
RonnyRavage
Member
  • JoinedJun 2014
  • Posts 177
  • Reviews 194
  • Kudos42
yeah how do i show the leaking when its leaking inside and comes out the bottom.........

Sorry for the trouble.

I understand the situation, but we could not see the leakage from the photo? Would you please provide some better photo?

We will inquire with our supplier for the problem. I will get back to you in 1-2 days for the feedback.

Thank you for your understanding.
#14 (permalink)      7/27/2018 8:32:13 AM US Central   quote/reply + tips
Avatar
FloWo1701
Member
  • JoinedJul 2016
  • Posts 3552
  • Reviews 78
  • Kudos1958
+1 details
RonnyRavage wrote:

yeah how do i show the leaking when its leaking inside and comes out the bottom.........

Sorry for the trouble.

I understand the situation, but we could not see the leakage from the photo? Would you please provide some better photo?

We will inquire with our supplier for the problem. I will get back to you in 1-2 days for the feedback.

Thank you for your understanding.



What he said.

I just wrote my ticket.

I hope it'll mean something that I'm the OP

Gina Royal: https://youtu.be/t2qAGfxoRu4
#15 (permalink)      7/30/2018 2:24:27 AM US Central   quote/reply + tips
Avatar
RonnyRavage
Member
  • JoinedJun 2014
  • Posts 177
  • Reviews 194
  • Kudos42
new mod ready for shipping,thanks fasttech..so is this one gonna hold up?? lol
#16 (permalink)      7/30/2018 3:41:17 AM US Central   quote/reply + tips
Avatar
FloWo1701
Member
  • JoinedJul 2016
  • Posts 3552
  • Reviews 78
  • Kudos1958
+1 details
RonnyRavage wrote:

new mod ready for shipping,thanks fasttech..so is this one gonna hold up?? lol


Lucky you :)
I just started the ping pong game with CS :)

Gina Royal: https://youtu.be/t2qAGfxoRu4
#17 (permalink)      7/30/2018 4:11:04 AM US Central   quote/reply + tips
Anniepan
Staff
  • JoinedNov 2016
  • Posts 6506
  • Reviews 0
  • Kudos3743
+2 details
Hello RonnyRavage and FloWo1701,

We will add the replacement to new shipment, then ship for you this week. Thank you.

Mod (Anniepan) edited on 7/31/2018 at 4:42 AM. Reason:
#18 (permalink)      7/30/2018 9:06:32 PM US Central   quote/reply + tips
mdb74
Member
  • JoinedJan 2017
  • Posts 72
  • Reviews 0
  • Kudos14
its crazy the way you have to go back and forth with them. they always tell me to take it somewhere local to have it fixed. I tell them in the usa labor if you could find someone, would cost 3x the original cost.
#19 (permalink)      8/1/2018 6:35:28 AM US Central   quote/reply + tips
Avatar
FloWo1701
Member
  • JoinedJul 2016
  • Posts 3552
  • Reviews 78
  • Kudos1958
Anniepan wrote:

Hello RonnyRavage and FloWo1701,We will add the replacement to new shipment, then ship for you this week. Thank you.



Thanks. My replacement is waiting to be packaged

Gina Royal: https://youtu.be/t2qAGfxoRu4
#20 (permalink)      8/1/2018 7:18:45 AM US Central   quote/reply + tips
Avatar
RonnyRavage
Member
  • JoinedJun 2014
  • Posts 177
  • Reviews 194
  • Kudos42
+1 details
yeah thanks,mine is packaging,im thinking about make this 100% leakproof before filling it with juice this time
#21 (permalink)      8/1/2018 8:04:47 AM US Central   quote/reply + tips
Avatar
FloWo1701
Member
  • JoinedJul 2016
  • Posts 3552
  • Reviews 78
  • Kudos1958
RonnyRavage wrote:

yeah thanks,mine is packaging,im thinking about make this 100% leakproof before filling it with juice this time


Any ideas on how to do it, besides filling it up with silicine caulk?

Gina Royal: https://youtu.be/t2qAGfxoRu4