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Australia Expedited Air Shipping Cannot Ship External Batteries Temporarily
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#1 (permalink)      9/5/2016 1:40:56 AM US Central   quote/reply + tips
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jenny
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Australia Expedited Air Shipping Cannot Ship External Batteries Temporarily
Dear customers,

We feel pity to tell you that Australia Expedited Air Shipping cannot ship any external batteries temporarily. The checkout settings will be changed as soon as possible. Our team is still looking for an alternative shipping method which could ship external batteries to Australia and more countries. Once we find any new shipping service, we will announce on forum.

Thank you for your support.

Best regards,

FastTech Team

Mod (jenny) edited on 9/5/2016 at 1:41 AM. Reason: sticky
I apologize in advance if my answers aren't specific enough-- in most cases I can't provide order specific help in forums. For more personalized answers, please open a support ticket instead. Thanks!
#2 (permalink)      9/8/2016 4:30:46 AM US Central   quote/reply + tips
wuwei.ap
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Oh no.... :(

Please update soon on progress on finding a shipper.
#3 (permalink)      9/22/2016 1:34:06 AM US Central   quote/reply + tips
TheBorg
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Agh, I had an order for 4 X 18650's on hold (Too lazy to check out). That's what I get for not doing it immediately a couple of weeks back! Once a new shipping method is found, can you please let us know here and can then place another order. Thanks
#4 (permalink)      9/22/2016 10:39:00 AM US Central   quote/reply + tips
wuwei.ap
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Is this group useful for us?

https://www.winit.com.cn
#5 (permalink)      9/27/2016 2:33:40 AM US Central   quote/reply + tips
TheBorg
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wuwei.ap wrote:

Is this group useful for us? https://www.winit.com.cn



Not really as would be too inconvenient & Expensive.

#6 (permalink)      9/27/2016 5:52:35 AM US Central   quote/reply + tips
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djvillan
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#7 (permalink)      10/7/2016 3:04:56 AM US Central   quote/reply + tips
gaspah
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I was advised to ship via Dubai Post for an extra $3.55 which should take 7-10 days. I have now been waiting (since shipping dates) for 2 packs of 4xSamsung 30Q one for 34 days and the other for 29 days.

I'm really waiting on these batteries, I have juice to vape and pokemon to catch.. both of which need batteries!
#8 (permalink)      10/7/2016 5:49:38 AM US Central   quote/reply + tips
TheBorg
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Ha........I ordered exactly the same 2 weeks ago but did not choose to pay for extra shipping. Ends up going via Emirates. I won't hold my breath on delivery. Not in a rush and will report back here once it arrives......if it does. Point Being: only order if time is not an issue.
#9 (permalink)      10/7/2016 6:01:33 AM US Central   quote/reply + tips
gaspah
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Mine apparently left emirates on the 20/9. No updates since. I was told 7-10 days. Fasttech support (which took 5 days to respod to me) said all they are going to do is lodge a ticket with them which may take up to 60 days for a response, with no other resolution until they respond.

I'd like to know whats going on. I don't want to order another 8 samsung 30Q elsewhere and still have to pay for these if they eventually arrive. My options are either suck it up and wait potentially 2 months or risk paying $50usd for extra batteries I don't need.

Not impressed to say the least.
#10 (permalink)      10/7/2016 6:43:59 AM US Central   quote/reply + tips
TheBorg
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#11 (permalink)      10/7/2016 6:43:57 AM US Central   quote/reply + tips
TheBorg
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