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#1 (permalink)      11/16/2016 8:58:34 PM US Central   quote/reply + tips
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jenny
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ePacket Services Expanded
Dear valued customers,

We are glad to announce that we updated the Express ePacket service in our system, which is now available for more countries as below:

United States, France, Russian Federation, United Kingdom, Canada, Norway, Australia, Germany, Saudi Arabia, Israel, Ukraine, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, Poland, Sweden, Turkey, Netherlands, New Zealand, Finland, Ireland, Portugal, Brazil, Mexico, South Korea, Malaysia, Japan, Singapore, Viet Nam

Here is the detailed information for this shipping service:

- Delivery time is 7 to 12 business days in transit typically
- Shipping fees are calculated automatically during checkout.
- External Batteries or Power Banks - Prohibited
- E-liquids and Knives - Prohibited
- Internal Batteries - Prohibited
- E-cigarette Products- OK (except Saudi Arabia, Turkey, Brazil, Mexico and Singapore where e-cigarettes are banned)
- Tracking link: http://www.ems.com.cn/english.html
- Initial tracking information will be updated in 1-2 working days after the order is shipped from FastTech.

Additionally, DHL Express now is available for Internal Batteries shipping.

If you have any problems about this shipping method, please feel free to let us know. Thank you.

Best regards,

FastTech Team

Mod (jenny) edited on 11/16/2016 at 9:51 PM. Reason:
I apologize in advance if my answers aren't specific enough-- in most cases I can't provide order specific help in forums. For more personalized answers, please open a support ticket instead. Thanks!
#2 (permalink)      11/16/2016 10:18:59 PM US Central   quote/reply + tips
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thill1951
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Not sure how Express Epacket differs from just regular ePacket, or if it does at all and is the same,and maybe someone can shed some light on this..regular epacket is OK but no prize since at least to the USA, it takes much longer than 7-12 days, and has these SAME VERY many restrictions on what can be shipped..It is good to see DHL Express back and shipping internal batteries, and they decide to stay this time..hopefully someone can confirm if there is any difference between EXPRESS and regular ePacket, besides the regular ePacket taking much longer to deliver to the US..anyways, hopefully FT has made a few GOOD strides now towards gaining additional shippers with these 2 now announced..I'm sure part of this announcement is due to the fact that the shippers know Christmas is coming soon and having shipments increase from all the vendors and these 2 shippers Express ePacket and DHL Express have decided to at least jump in now and stay at least thru the holidays to grab holiday shipping monies from all these Chinese vendors and getting a piece of the pie from FT for the holidays..

BTW, EXPRESS ePacket and regular ePacket are the one and the same shipping..and very slow (21 days still in China) for USA bound orders, based upon all Chinese and USPS tracking..but did arrive finally in 23 days (NOT 7-12)..and was actually slower than Singapore Post that took 16 days to my door from FT..

Edited on 11/25/2016 at 3:38 PM. Reason:
US Military 30 years, Retired Lt Colonel.. Live to Ride, Ride to Live..Love my Harleys and Indians..
#3 (permalink)      11/18/2016 10:51:44 AM US Central   quote/reply + tips
lorevolt
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Hello!
Just want to know if customs charges for order above 22€ are paid by the sender using this shipping method.

Thanks
#4 (permalink)      11/18/2016 4:35:26 PM US Central   quote/reply + tips
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darrow
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Hi,No custom charges and import restrictions are up to the receiver, the one that ordered the items.
Yes I know better, I am Just too old to care!
#5 (permalink)      11/18/2016 5:30:26 PM US Central   quote/reply + tips
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thill1951
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All import fees vary based upon your own country's laws and regulations, I suggest you look up your own country's laws and fees..

Edited on 11/18/2016 at 5:30 PM. Reason:
US Military 30 years, Retired Lt Colonel.. Live to Ride, Ride to Live..Love my Harleys and Indians..
#6 (permalink)      11/19/2016 1:58:48 AM US Central   quote/reply + tips
chrisgoodman
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To me this epacket option is way more exciting than Xmas (if it all goes to plan!!)
#7 (permalink)      11/25/2016 12:32:41 PM US Central   quote/reply + tips
Travapor
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So happy this option is back for Canadians since we lost dhl global mail.
Back to BF sales I go
#8 (permalink)      11/25/2016 2:21:24 PM US Central   quote/reply + tips
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UKV_Kenneth
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Well done FastTech
#9 (permalink)      12/13/2016 5:05:37 AM US Central   quote/reply + tips
angelikkio
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I placed an order from Italy on 11-20-2016 and...
The tracking is stopped by 11-24-2016 to the following condition:

CHINA, departed from International Exchanges Center.

On an Italian community it is discussed that dozens of people are waiting a lot longer than me with ePacket, some from 11.11.2016, their tracking is in the same condition.

This is "Italy Express ePacket" (7 to 12 working days typical) ???
#10 (permalink)      12/14/2016 5:50:54 PM US Central   quote/reply + tips
Cult2012
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same on germany
i placed an Order from germany on 11-25-2016
the tracking is stopped by 11.30.2016 to the following condition:

accepted from sender and
12.01.2016 : send item abroad ( Export ) France
#11 (permalink)      12/14/2016 8:07:15 PM US Central   quote/reply + tips
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thill1951
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This serivce and shipping is nothing better or special to most any country..sometime its OK, other times is slower, and others it a lil faster..but very inconsistent compared to any of the few other shippers offered here..and thats to every country....FT lets stop the BS, and start being honest with people..

BTW, to the USA, its no quicker at all.. and has no advantages..

Edited on 12/14/2016 at 8:09 PM. Reason:
US Military 30 years, Retired Lt Colonel.. Live to Ride, Ride to Live..Love my Harleys and Indians..