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#21 (permalink)      12/19/2016 9:35:51 AM US Central   quote/reply + tips
Lolliet
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Why does it list 7-12 days anyway? If I knew it was this slow, I would've picked DHL or something. I wanted stuff in time for Christmas so I made the purchase on NOVEMBER 19. The order was eventually shipped DECEMBER 2, and today, DECEMBER 19, the order isn't yet arrived to Italy (my country). How long will I have to wait? :^(
#22 (permalink)      12/20/2016 12:51:28 PM US Central   quote/reply + tips
frankyjoi69
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i stay in same conditions shipped 4/12 and nothing at 20/12.....puff 7/12 days tipicall......
#23 (permalink)      12/20/2016 3:46:31 PM US Central   quote/reply + tips
dansansome
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my heart sank when my order was shipped via EMS (the express packet had always been HK post in my experience, and was changed without warning)

i am working with a chinese guy at the moment, i asked him to properly translate the tracking information for me, he told me that most people in china avoid EMS as its renowned for being so slow and unreliable.

i will not be choosing this method again. there is simply no benefit from paying the extra shipping cost.
#24 (permalink)      12/21/2016 4:13:58 AM US Central   quote/reply + tips
frankyjoi69
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Infact so that you don't know the real time delivery, it is no correct to ask money more for this e-packet ...
#25 (permalink)      12/21/2016 8:08:14 AM US Central   quote/reply + tips
angelikkio
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Order of November 20, from Italy with e-packet..
The situation is still the same after a month!
The problem is not the money paid unnecessarily for this express delivery, the problem is that I would not make this order if I knew to wait two months or more!
Fasttech would have to test the service before to deceive people!


Edited on 12/21/2016 at 8:10 AM. Reason:
#26 (permalink)      12/22/2016 10:12:26 PM US Central   quote/reply + tips
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claybuster
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Houston, we have a problem. Now I realize the holiday season can be a long wait. However, e-packets processed on 12/4 and 12/12 (through sort facility Beijing), you would think there might be some progress. I have two packages seeming off the radar now and there has been no tracking info since those dates of 12/4 and 12/12. It is now 12/22 and still no tracking info. A skeptic like myself thinks of two possible causes. One: state of the political climate after the recent US election. Surely, there must be some ill feelings toward the president elect due to what some may consider harsh rhetoric in regards to commerce and trade deficits. Two: I read a recent article that a serious smog situation has forced government shutdown of factories in Beijing and a travel ban through the city. Let's hope things get back to normal soon and we see some progress with shipping orders. Me personally, I only let 2-3 orders be in limbo at anytime and cannot place further orders until current orders are delivered. I have never once not have received something I had ordered which is a good thing, but this is the longest delay I have witnessed in several years.

SMOG
#27 (permalink)      12/23/2016 1:10:50 AM US Central   quote/reply + tips
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martinc
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+1 details
I am happy that all my orders could be sent via canadapost epacket (all are in packaging mode as we speak) for less that $2 extra for each-I order several small orders now instead of bigger ones,they seem to pass hoops muuuuch faster
non nobis, Domine, sed nomini tuo da gloriam
#28 (permalink)      12/29/2016 10:39:12 AM US Central   quote/reply + tips
Desconocido
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My packet has been shipped on 1.12.16. We now have the 29.12.16 and it is still not there. I also ordered via German Express to meet the Christmas traffic. If I do not get anything until mid-January, I'll make a PayPal conflict.
#29 (permalink)      12/29/2016 7:46:02 PM US Central   quote/reply + tips
gigio1974
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We have got the same problem...express epacket...I'm Italian, I received yesterday an order after 28 days. Another is more than a month I'm waiting for. This service is a fake ! FT must REFUND US for this delay !!! I wrote more than once to the support service and always they answer to me "please understand". I've made two orders in last week. I didn't use express epacket but singapore post. Slower but less expensive.
#30 (permalink)      12/29/2016 8:23:36 PM US Central   quote/reply + tips
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claybuster
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My e-packet went through sort facility Beijing on 12/12/16. It finally made it to the ISC NY on 12/28/16. My 12/04 package was delivered on 12/27.
#31 (permalink)      12/29/2016 10:48:25 PM US Central   quote/reply + tips
gigio1974
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I opened a dispute by paypal. I feel teased. Package shipped 35 days ago after I paid for Italy express (7-12 days transit !!!)...do the shipping service use the horses for transportation ?

Edited on 12/31/2016 at 7:27 PM. Reason: