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@Anniepan could you check up on a shipping delay please
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#1 (permalink)      8/7/2019 11:21:27 PM US Central   quote/reply + tips
RandallH
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@Anniepan could you check up on a shipping delay please
Hi,

My order with tracking number LL630177498CN seems to be stuck at the airport and has been for 8 days.

Could you look into this for me please?

Thanks,

Hopkirk
#2 (permalink)      8/8/2019 1:30:29 AM US Central   quote/reply + tips
nancy.mo
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Hello RandallH.

Sorry to hear that.

Your package has been left China and shipped to your country since August 1st. For registered postal mail, usually the tracking information would be updated once the package makes/complete clearance in destination customs. This stage could usually take 7-10 days. Would you please just wait for several days.

If the tracking information still isn't updated on next Monday, please inform us. We will offer further help.

Thank you for your understanding.
#3 (permalink)      8/8/2019 4:22:51 AM US Central   quote/reply + tips
RandallH
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Thank you for the update!

I shall wait and I will let you know when it arrives.

Thanks again!