Hello RandallH.

Sorry to hear that.

Your package has been left China and shipped to your country since August 1st. For registered postal mail, usually the tracking information would be updated once the package makes/complete clearance in destination customs. This stage could usually take 7-10 days. Would you please just wait for several days.

If the tracking information still isn't updated on next Monday, please inform us. We will offer further help.

Thank you for your understanding.