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#1 (permalink)      7/12/2018 7:39:55 PM US Central   quote/reply + tips
SteveI
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  • JoinedOct 2014
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@AnniePan Need your help
Please help. Take a look at this open ticket...
Q0523NKMBR
https://support.fasttech.com/ticket/Q0523NKMBR

Give me your opinion, in the ticket if you prefer.
#2 (permalink)      7/12/2018 10:23:15 PM US Central   quote/reply + tips
Anniepan
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  • JoinedNov 2016
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Hello SteveI,

Sorry to hear about the issue.

We have answered your ticket and offer the warranty for you according to the "Within 6 months from shipment" Product Warranty (faulty / defective over normal use). We can resend a mod for you if you agree. Please kindly let us know your opinion in ticket.

By the way, please kindly contact us in time if there is item quality issue. Then it will not pass the warranty deadline.
#3 (permalink)      7/13/2018 4:42:54 PM US Central   quote/reply + tips
SteveI
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  • JoinedOct 2014
  • Posts 149
  • Reviews 160
  • Kudos70
Thank yuo very much. I greatly appreciate your quick response to my problem.

You are terrific!