Hello Jeggedda,

Sorry for the inconvenience caused.

Your package has been shipped out on May 11. Due to the COVID-19, the shipping may need 15-30 working days for delivery recently, please kindly wait patiently for the package to arrive. According to the tracking information, the package has been dispatched to overseas. We have asked our Post to urge the shipping. Hope you will receive the package very soon.



Stephammo wrote:

At least you have tracking , mine was shipped 12th March and no tracking for almost 7 weeks que sera sera




And dear Stephammo,

Sorry for the long wait.

The package has been sent to destination country on Mar 23, it should arrive in your country for a long time. But as there is no tracking information updated, the package maybe stuck at somewhere. We have asked our Post to investigate your package, we will keep you updated via ticket once we hear back from them. If you don't mind, you can contact your Post:(+613) 8847 9980 to ask them to help you find the package status. If the post office verified the item as lost, we will issue refund or reship the order per your choice immediately.

We do really appreciate your great patience and understanding.