Hi Annie, as I pointed out in both tickets sent to me earlier

The hole FT is digging itself into is getting deeper by the day

the deeper the hole the more difficult they are to escape from

Nothing will extricate FT if the NONSENSE continues

I say nonsense because the repeated excuses make no sense

you claim "compeditors" are able to ship quicker from Hong Kong

and then state you are having problems there, it makes no sense, unless it's just another form of excuse

spurious claims only add to the frustration and consternation customers feel about the issue

Shipping problems have been an issue at FT for months

customers require actions to rectify these delays