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@staff in order changes request
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#1 (permalink)      1/12/2014 12:58:02 PM US Central   quote/reply + tips
taieb.khouni
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@staff in order changes request
@suffie or @geek

When I first made my cart for the order A011071011, I've put the Aqua atomizer for 20$ (SKU 1594300) but just when I'm about to checkout, you removed it from my cart and the item was tagged as discontinued. Now I made the order with the other aqua for 26.38$ (SKU 1593600) and I see that the first aqua has returned, So I ask you to make the change for me as I can't cancel and reorder since it's my friend how made the checkout for me and now he's not here anymore.. Please I need you to replace "SKU 1593600 = 26.38$” with the SKUs below please

SKU 1594300 (1 unit)
SKU 1382500 (1 unit)
SKU 1295001 (1 unit)

20$ + 5.58$ + 0.76$ = 26.34$

Please accept my request, thanks a lot for your professionalism

PS: I opened a ticket as well

Edited on 1/12/2014 at 8:42 PM. Reason: Changes SKUs
#2 (permalink)      1/12/2014 7:47:27 PM US Central   quote/reply + tips
chris85e
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why not you go cancel the order get the gift certificates. after that re order the items you want. it will more faster than waiting for the ft staff to do for you
#3 (permalink)      1/12/2014 7:49:12 PM US Central   quote/reply + tips
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mikerockgod
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See above
join a bloody good cloning on FB
#4 (permalink)      1/12/2014 8:39:59 PM US Central   quote/reply + tips
taieb.khouni
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how to get a gift certificate? I'm new here, and I don't own the paypal account that paid the order for me, it's my friend who lives in paris. we don't have paypals and international credit cards in our country, that's why I'm asking ft to make the changes for me
#5 (permalink)      1/12/2014 8:56:31 PM US Central   quote/reply + tips
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VanGogh
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Click the support at upper right-go to make changes to order-i believe there is an option there to swap items. Or open a ticket and make your request there. I highly doubt they will change anything for you on the forums. Good luck
Drawn beyond the lines of reason..Push the envelope, watch it bend-MJK-
#6 (permalink)      1/12/2014 10:27:10 PM US Central   quote/reply + tips
taieb.khouni
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Thank u guys
#7 (permalink)      1/12/2014 11:47:35 PM US Central   quote/reply + tips
taieb.khouni
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it's ok, I made the Gift certificate thing, but I didn't succeed to get the usb passthrough cause of the dollar rate changed, FT gave me a gift certificate for the amount of 25.45, the aqua atomizer costs 20£ and the usb passthrough 5.58 LOL so there was a difference of 0.13 $ ! Guess I have to wait 6 months to pass a new order for the passthrough.

anyway, the most important that I've changed for this atty and managed to get another ejuice bottle :p

thanks to all,
regards