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WiFi Crashing?
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#1 (permalink)      7/9/2020 1:50:29 AM US Central   quote/reply + tips
marco.kruppen
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WiFi Crashing?
I ordered the device and it works well with mobile signals.
Sad but true there was no manual. Now I got a problem, because it doesn´t destroy WiFi signals.

Could someone help?
Answer
nancy.mo
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Hello marco.kruppen.

The SKU 9667541 can't block WiFi signals. The descriptions was wrong when you purchased this product. We revised details, informed you about this change and received your confirmation before shipping it. But our colleauge forgot to revise photos by mistake. We sincerely apologize for this, and like to offer some compensation. Please kindly reply us back in support ticket, then we will offer further help.

Thank you so much.

Edited on 7/10/2020 at 4:24 AM. Reason:
#2 (permalink)      7/9/2020 2:39:36 AM US Central   quote/reply + tips
dansansome
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according to the specs, this device does not operate in the frequency range of Wifi.
#3 (permalink)      7/9/2020 5:10:19 AM US Central   quote/reply + tips
marco.kruppen
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Thank You, but at image 4/7 there ist an anti-WIFI-sign...
#4 (permalink)      7/9/2020 5:32:33 AM US Central   quote/reply + tips
dansansome
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yeah I saw that too, its pretty misleading.

probably a hangover from the other versions of this device that do list 2.4ghz wifi frequencies as being supported. see SKU 9667539 and SKU 9667538

but even those devices do not jam 5ghz wifi, which is also very common.
#5 (permalink)      7/9/2020 10:06:03 AM US Central   quote/reply + tips
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pewpew
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The sign is bogus. 802.11bg uses 2401-2495 MHz
The other devices fail to fully cover this band as well
Chinese vendors didnt read the specs (again)
The answer to 1984 is 1973 § Panasonic or Samsung - that is the question: Whether 'tis nobler in the mind to suffer.
#6 (permalink)      7/10/2020 4:22:46 AM US Central   quote/reply + tips
nancy.mo
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+2 details
Hello marco.kruppen.

The SKU 9667541 can't block WiFi signals. The descriptions was wrong when you purchased this product. We revised details, informed you about this change and received your confirmation before shipping it. But our colleauge forgot to revise photos by mistake. We sincerely apologize for this, and like to offer some compensation. Please kindly reply us back in support ticket, then we will offer further help.

Thank you so much.

Edited on 7/10/2020 at 4:24 AM. Reason: