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@Anniepan what's happening to my shipment since 3/31?
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#1 (permalink)      5/8/2020 9:16:06 PM US Central   quote/reply + tips
VaperJack
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@Anniepan what's happening to my shipment since 3/31?
It's been more than a month for LY078...767CN since 3/31 and the status is still showing "Origin Post is Preparing Shipment". I understand it's wuhan virus and all but it shouldn't be that long! Can u please check?! I guess my another shipment , LY221...325CN, won't be ready until June the earliest?
#2 (permalink)      5/9/2020 12:43:16 AM US Central   quote/reply + tips
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Anniepan
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Hello VaperJack,

I checked your recent orders from your account, didn't find orders which placed in March, I have sent a ticket for you to confirm the tracking number LY078...767CN, so we will ask our Post to check your package status.

About the tracking number LY221...325CN, it seems the package has been sent to your country on May 6. In normal condition, we think the package will be delivered at the end of this month. We will keep an eye on your order, if there is any concerns, please feel free to contact us for further help.

Thank you.
#3 (permalink)      5/9/2020 7:50:31 AM US Central   quote/reply + tips
VaperJack
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Hello Anniepan,

It’s for

Order Number:
B012671728

As you can see, the order was placed in 1/26.

I replied your ticket.

Thanks
#4 (permalink)      5/10/2020 9:01:40 PM US Central   quote/reply + tips
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Anniepan
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Hi VaperJack,

Thank you for your confirmation.

We will check the shipping detail then answer your ticket later.

Sorry for the inconvenience caused.