Not sure what to tell you Lil Buddy but shopping in China can be a bit of a crap shoot.If it were me I would try to have them give you a RMA code, send it back, they will return your shipping and perhaps take a similar, or other item, if possible, for the same price.Sell it online once you receive it and get your $$ back that way...Edit: Also, i use PayPal so if there are problems, I let them deal with it.

I requested an RMA twice and have yet to receive one.

I actually have this thing called a conscience and would not sell a screen from FT to anyone most especially at the price they are selling it at. What a demented suggestion.

I don't blame you for hurting, I would be too. The return could have been for a refund. You needed to look for the policy that applied to your situation, a damaged product. You can see that the "not happy with a product" applies to undamaged items. Your item was defective. It doesn't take a rocket scientist to comprehend its meaning.

You think I don't feel for you, but you're so wrong. I would be burning now if I had suffered the loss. I do know the feeling.

But I also know business.

Just like a courtroom. A judge looks at the contract. If you didn't see or understand the details, the judge is not going to side with you, it's just business.

lil_buddy wrote:
I requested an RMA twice and have yet to receive one.

I actually have this thing called a conscience and would not sell a screen from FT to anyone most especially at the price they are selling it at. What a demented suggestion.
She's trying to help you. Don't call her suggestion demented, Jesus. Sell it for what you paid for your new one if that's how you feel about it.

Hello lil_buddy,Sorry for the confusion.Please kindly note that the 45 days money-back-guarantee applied to the item still in original condition and customer need to cover shipping fee both ways, please refer here for more details;But the item you received is defective, so it applied to our standard 3 months warranty, which is different from the 45 days money-back-guarantee. Please refer here;So there is no refund option in this case, we can only arrange replacement for it. Because you already ordered another screen, so please kindly return the item, then you can replace other items you want. Thank you for your understanding.

Not sure what to tell you Lil Buddy but shopping in China can be a bit of a crap shoot.If it were me I would try to have them give you a RMA code, send it back, they will return your shipping and perhaps take a similar, or other item, if possible, for the same price.Sell it online once you receive it and get your $$ back that way...Edit: Also, i use PayPal so if there are problems, I let them deal with it.