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#1 (permalink)      9/12/2020 5:36:30 PM US Central   quote/reply + tips
Froese
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Paypal broken!
I'm trying to order something but payment by Paypal does not work!

On my old trusty Opera, the payment options for Paypal are missing - on the Console I see an error "Unhandled Error: Undefined variable paypal".

Switching to Firefox (admitted, not the newest), the buttons come up, I can press the top one (Paypal Checkout), the small Paypal window pops up, circle is spinning and then the window vanishes. In the Console I see the error "Error: expected an order id to be passed".

Are you going to fix this? And No, I won't install a new browser or buy a more modern device ...

Edited on 9/12/2020 at 5:37 PM. Reason:
#2 (permalink)      9/12/2020 5:58:03 PM US Central   quote/reply + tips
Overvaper
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+3 details
I've had the same problem with my old Firefox. I can't install Chrome as my computer is too antiquated. The fix I used is to pay on the mobile site (m.fasttech.com)- works ok for paypal, but still the credit card option is unavailable though.
#3 (permalink)      9/12/2020 8:21:28 PM US Central   quote/reply + tips
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vapeluvr
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Another Chinese retailer has just posted that Paypal has stopped allowing Chinese vendors from using paypal for vape/ecigarette sales. This might be what is happening. Let's wait and see.
FT coupons that are still valid: BLF, DEALS, PRICECONTROL, FASTTECH, MAP. Try them all to see if any works for you.
#4 (permalink)      9/12/2020 10:02:04 PM US Central   quote/reply + tips
Froese
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The fix I used is to pay on the mobile site (m.fasttech.com)- works ok for paypal,

Indeed, that works. Thanks.

Another Chinese retailer has just posted that Paypal has stopped allowing Chinese vendors from using paypal for vape/ecigarette sales. This might be what is happening.

No, it's just broken Javascript code.

#5 (permalink)      9/12/2020 10:09:31 PM US Central   quote/reply + tips
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vapeluvr
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UR right, in that it's not a paypal suspension issue.

I tested it and it works for me just fine (regular site, not mobile).

Many people come here claiming checkout doesn't work. Some of them figured out that it was a local problem.

The last person I remember who came here saying they could not checkout simply restarted their device and it worked after that.

Edited on 9/12/2020 at 10:11 PM. Reason:
FT coupons that are still valid: BLF, DEALS, PRICECONTROL, FASTTECH, MAP. Try them all to see if any works for you.
#6 (permalink)      9/12/2020 10:39:53 PM US Central   quote/reply + tips
Froese
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I tested it and it works for me just fine

Fine. Then you're probably using the newest version of Chrome/Safari/Firefox - but on the two browsers available to me it does not.

Many people come here claiming checkout doesn't work.

Yeah, because it *is* broken. See: the code on the mobile site does work, the one on the regular site does not - same browser, same session. It's that easy, don't blame the customer ...

#7 (permalink)      9/12/2020 11:44:10 PM US Central   quote/reply + tips
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vapeluvr
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If you think you can impart America/Western customer service ideology and practices on Chinese retailers, I have a bridge to sell you...cheap.
FT coupons that are still valid: BLF, DEALS, PRICECONTROL, FASTTECH, MAP. Try them all to see if any works for you.
#8 (permalink)      9/13/2020 1:58:26 AM US Central   quote/reply + tips
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analogueman
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Froese wrote:

I'm trying to order something but payment by Paypal does not work!

On my old trusty Opera, the payment options for Paypal are missing - on the Console I see an error "Unhandled Error: Undefined variable paypal".

Switching to Firefox (admitted, not the newest), the buttons come up, I can press the top one (Paypal Checkout), the small Paypal window pops up, circle is spinning and then the window vanishes.


You don't mention which operating system you're running. If you're using Windows XP, then I'm afraid it's a problem that's unresolvable.

FT updated their software this summer, and unfortunately, it made the payment section of their site incompatible with an XP and Firefox combination.

#9 (permalink)      9/13/2020 2:49:06 AM US Central   quote/reply + tips
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Charlygal
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PayPal works for me on chrome and safari
M2mm x 3mm or 4mm - M2.5mmm x 3 or 4mm - M3mm x 3 or 4mm screws /grubs etc for new vapers will be invaluable Embrace the vape
#10 (permalink)      9/13/2020 12:42:01 PM US Central   quote/reply + tips
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pewpew
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By the way, ungoogled Chromium is much more lightweight that Furryfaux
The answer to 1984 is 1973 § Panasonic or Samsung - that is the question: Whether 'tis nobler in the mind to suffer.
#11 (permalink)      9/14/2020 1:34:54 AM US Central   quote/reply + tips
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Anniepan
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+1 details
Hello Froese,

We see you have placed an order successfully, if you still have the problem, please feel free to contact us in ticket with error detail, we will do our best to help. Thank you.