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Notice--PayPal payment method will be suspended for most e-cigarettes items
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#21 (permalink)      11/4/2020 9:17:02 AM US Central   quote/reply + tips
Jarda_K
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Even the Gift certificate cannot be paid for, the connection to Paypal does not work.

Edited on 11/4/2020 at 9:18 AM. Reason:
#22 (permalink)      11/4/2020 9:02:15 PM US Central   quote/reply + tips
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Anniepan
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Haylingbrian wrote:

Gift Certificates not available to UK residents....




Hello Haylingbrian,

The UK customers can buy Gift Certificates. We have revised the region restrictions.


Jarda_K wrote:

Even the Gift certificate cannot be paid for, the connection to Paypal does not work.




Hello Jarda_K,

If you cannot buy gift certificate, please feel free to contact our CS staff in ticket, we will help you solve.

#23 (permalink)      11/5/2020 4:33:43 PM US Central   quote/reply + tips
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quarks
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Jarda_K wrote:

Even the Gift certificate cannot be paid for, the connection to Paypal does not work.



Try using a browser like chrome. FT's paypal interface has been broken for months, for most browsers.

#24 (permalink)      11/6/2020 1:04:37 AM US Central   quote/reply + tips
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Anniepan
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quarks wrote:

Jarda_K wrote:
Even the Gift certificate cannot be paid for, the connection to Paypal does not work.

Try using a browser like chrome. FT's paypal interface has been broken for months, for most browsers.




Hi quarks,

Would you mind to send some issue detail of "FT's paypal interface has been broken for months"? As we tested this found no problem. Thank you for your help.

#25 (permalink)      11/9/2020 4:41:00 AM US Central   quote/reply + tips
Centforfree
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Anniepan wrote:

Hello Centforfree,

I have forwarded your feedback to our related department, we will think about this and update news to you soon.

Thank you.



Hello Anniepan, any news about this? TY!

#26 (permalink)      11/13/2020 12:18:48 PM US Central   quote/reply + tips
InTheClouds710
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Yeah staff definitely needs to put in GC's that you can put in your own amount because I'm trying to place an order and the process is gonna add a few days, if not a week, of back and forth messaging staff because opposite sides of the world and I don't want to carry a GC balance. It could have already been in place by now with how long they've known this was coming.. I just started ordering last month but I'm already prepared to stop if there isn't an improvement in how we can put through an order.
#27 (permalink)      11/18/2020 9:21:42 AM US Central   quote/reply + tips
Hidalgo2
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Hello
Is it possible to pay by Mastercard directly?
Means for e-zigarettes.
Or how can I pay without using paypal?
Thanks for answer.
#28 (permalink)      11/19/2020 4:02:29 AM US Central   quote/reply + tips
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Anniepan
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Hidalgo2 wrote:

Hello
Is it possible to pay by Mastercard directly?
Means for e-zigarettes.
Or how can I pay without using paypal?
Thanks for answer.



Hello Hidalgo2,

We have sent a ticket for you to place the e-cigarettes products. If you have any concerns, please feel free to contact us in that ticket. Thank you.

#29 (permalink)      11/19/2020 4:10:33 AM US Central   quote/reply + tips
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Anniepan
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Hello Centforfree and InTheClouds710,

We haven't updated this function yet, as we need to know how many customers have the same request then make the decision. You can buy gift certificate from $5.00 at our m.fasttech temporarily. Thank you.
#30 (permalink)      11/19/2020 1:53:50 PM US Central   quote/reply + tips
Centforfree
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Hi Anniepan, thank you for the update and the 5$ GC!

How will you find out, how many customers are interested?
#31 (permalink)      11/19/2020 11:00:47 PM US Central   quote/reply + tips
A_1927
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Centforfree wrote:

Hi Anniepan, thank you for the update and the 5$ GC!

How will you find out, how many customers are interested?



Hi Annie, Still $10 in the UK.
Cheers
https://www.fasttech.com/account/ordergiftcertificates