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New e-commerce EU VAT rules as of July 2021
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#11 (permalink)      7/22/2021 7:41:01 PM US Central   quote/reply + tips
coil_
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still waiting for some good news guys
#12 (permalink)      7/23/2021 4:36:57 PM US Central   quote/reply + tips
mikelsirah
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any news ? thanks
#13 (permalink)      7/24/2021 3:26:39 AM US Central   quote/reply + tips
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Abdul
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Unfortunately, no change, China is waiting for a miracle and idle!
No coupon code or anything so you don’t lose your customers
#14 (permalink)      7/24/2021 5:12:18 AM US Central   quote/reply + tips
carpacccio
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THEY MUST BE BUSY RECEIVING 1000SD REFUSED PACKAGES FROM EUROPE
#15 (permalink)      7/29/2021 11:08:43 AM US Central   quote/reply + tips
yoyod
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I wait to place an order but if it lasts again I would go to AliExpress where taxes are included in when paying. I am a long-time customer at FT, it would be a shame if I had to change supplier.
#16 (permalink)      7/29/2021 1:47:13 PM US Central   quote/reply + tips
mariokart
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"Yes, we will add the VAT soon.
Please check back a few days later."
This is the response of a competitor.
Fasttech, you must react, ... quickly!
#17 (permalink)      7/29/2021 11:39:34 PM US Central   quote/reply + tips
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Abdul
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Unfortunately, customer service is asleep, unable to repair the outdated system
#18 (permalink)      7/30/2021 3:24:41 AM US Central   quote/reply + tips
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Anniepan
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Hi friends,

We may add the prepaid tax option for our customers to choose at the checkout page. We will update the news here. Thank you.
#19 (permalink)      7/30/2021 3:29:14 AM US Central   quote/reply + tips
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Abdul
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Finally that someone has moved! Thank you
#20 (permalink)      7/31/2021 2:31:34 AM US Central   quote/reply + tips
Centforfree
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Anniepan wrote:

Hi friends,

We may add the prepaid tax option for our customers to choose at the checkout page. We will update the news here. Thank you.



Now, that's funny. Kind of. "We may add..." means "Maybe we will add...".

And the link behind "here" is leading to this exact thread. We are moving in a circle. Since weeks.

#21 (permalink)      8/1/2021 3:37:30 PM US Central   quote/reply + tips
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Superlux
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@Anniepan


I"m a member of one of the biggest e-cig forum in the world, most of our users are buying on Ali... not on Fasttech, even if they loved this shop to these days. I'm Your customer since 2012 and now i'm waiting... still waiting for Your decisions. Hurry, hurry... please, do it faster.
You are loosing customers day by day. That's Your "to be, or not to be".



Kind Regards - Stanley