Hello Waelttn,
Because you have placed the order by bitcoin, we can only refund the money to your store credit as gift certificate. You can refer to
How are refunds handled? for more details:
Payment made through cryptocurrencies (e.g. Bitcoin)
Refunds are made in the form of store credits (gift certificates) only.
If you have anything needed, you can place a new order. Please don't hesitate to contact our
customer service if you have any questions.