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#1 (permalink)      4/28/2022 10:29:46 AM US Central   quote/reply + tips
YOYO2
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@Anniepan
Can you please help with this ticket Q0422BNKGV

I am looking for specific details, and exact information which I don't seem to be able to get. Help would be appreciated.

Edited on 4/28/2022 at 10:29 AM
#2 (permalink)      4/28/2022 10:04:06 PM US Central   quote/reply + tips
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Anniepan
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Dear YOYO2,

I have confirmed the ETA of the product and replied to your email. Please let us know if there is anything else we can help with.
#3 (permalink)      4/29/2022 5:38:09 AM US Central   quote/reply + tips
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cilika
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Hi Annie, sorry for intruding here, just to ask, the early summer sales how long it will last?

Thanks!
#4 (permalink)      4/29/2022 8:22:24 AM US Central   quote/reply + tips
YOYO2
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Thanks @Anniepan

Edited on 5/3/2022 at 3:46 PM
#5 (permalink)      5/5/2022 12:23:56 AM US Central   quote/reply + tips
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Anniepan
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+1 details
cilika wrote:

Hi Annie, sorry for intruding here, just to ask, the early summer sales how long it will last?

Thanks!




cilika, the Early Summer E-cigarette Sale ends on May 13th.



YOYO2 wrote:

Thanks @Anniepan



My pleasure.:) The item will be ready this week. We will reply to your ticket shortly.

#6 (permalink)      5/30/2022 11:28:00 AM US Central   quote/reply + tips
YOYO2
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@Anniepan

Can you look into Support Ticket Q0422BNKGV again and answer the questions I asked as the info I am getting from elaine does not seem to be correct with the experience from the last few orders.
#7 (permalink)      5/30/2022 10:54:33 PM US Central   quote/reply + tips
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Anniepan
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YOYO2 wrote:

@Anniepan

Can you look into Support Ticket Q0422BNKGV again and answer the questions I asked as the info I am getting from elaine does not seem to be correct with the experience from the last few orders.



I will check the ticket details first, then reply to you shortly. Thank you.

#8 (permalink)      6/6/2022 12:59:15 PM US Central   quote/reply + tips
YOYO2
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I need you to look into this ticket Q0606YYYPPv
#9 (permalink)      6/6/2022 9:19:54 PM US Central   quote/reply + tips
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Anniepan
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YOYO2, I have asked our staff to confirm the issue with our manufacturer. We will reply to your ticket shortly.
#10 (permalink)      6/10/2022 1:08:34 PM US Central   quote/reply + tips
YOYO2
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@Anniepan, can you please look into the ticket Q0606YYYPP, to ensure I am not going back and forth with customer service and we can get a resolution quickly.
#11 (permalink)      6/13/2022 5:14:51 AM US Central   quote/reply + tips
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Anniepan
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YOYO2, we will send replacement to you as soon as possible.