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#1 (permalink)      11/28/2019 5:44:28 AM US Central   quote/reply + tips
ceeceeisme
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No more free shipping to Canada?
Just tried to do my CYBER15 order and I'm being asked $14.24 for shipping to Canada no matter how many items are in my cart.

I just did an order on November 7th and still had free shipping then. What gives? Are the days of free shipping at Fasttech gone?
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Anniepan
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Hello ceeceeisme,

Because of the size and weight of the item, we set the item price and shipping fee separately. The item price isn't included the shipping fee. Sorry. Most of items to Canada are free shipping except the batteries and liquids.

One of your order doesn't apply the 15% coupon code, so we have offered the discount manually, do we refund the discount to your store credit or Paypal? Please kindly let us know, thank you.
#2 (permalink)      11/28/2019 5:56:10 AM US Central   quote/reply + tips
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Still.Me
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Must be something you are doing?



Free here, just now.



Screenshot taken before I applied the Cyber code but went though once I did anyhow.

Edited on 11/28/2019 at 5:57 AM. Reason:
MOB RULE MUST NEVER WIN! Left-wing fascism: An infantile disorder.
#3 (permalink)      11/28/2019 5:59:29 AM US Central   quote/reply + tips
ceeceeisme
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There must be some sort of glitch because I'm not doing anything differently from any of my last 50 orders with FT.
#4 (permalink)      11/28/2019 6:05:28 AM US Central   quote/reply + tips
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Still.Me
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Hopefully someone will chime in and let you know why.




I just tried to do so again with a new order using the Safari browser, whilst the first was Opera and both went though>
Sorry, no idea why on your end it isn't working.
MOB RULE MUST NEVER WIN! Left-wing fascism: An infantile disorder.
#5 (permalink)      11/28/2019 6:20:55 AM US Central   quote/reply + tips
ceeceeisme
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It's no biggie - this is the first time in 3 years there's no vape gear in my cart. I can buy this stuff elsewhere.
#6 (permalink)      11/28/2019 5:34:18 PM US Central   quote/reply + tips
xandwhyisY
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Do you have batteries of any sort or a larger item? All of these can make shipping more expensive. I wanted to order the FT pillow, but the shipping was ridiculous.
#7 (permalink)      11/28/2019 7:32:37 PM US Central   quote/reply + tips
ceeceeisme
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Well it's weird because I did have a large item and another item with a battery but when I took them out of my cart the shipping price didn't change. I may empty my cart and try it again with a different browser.
#8 (permalink)      11/28/2019 7:42:46 PM US Central   quote/reply + tips
ceeceeisme
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Well my order was successfully placed!!! This is the single item that was triggering the $14.24 shipping charge: https://www.fasttech.com/products/8242201

WTF???
#9 (permalink)      11/28/2019 7:47:28 PM US Central   quote/reply + tips
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Still.Me
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Crazy. BTW, if you live near a dollar type store, they are $3. I have one not too from me and its one of two products I buy there twice a year
MOB RULE MUST NEVER WIN! Left-wing fascism: An infantile disorder.
#10 (permalink)      11/28/2019 8:15:40 PM US Central   quote/reply + tips
ceeceeisme
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My local Dollarama doesn't have these but I should check a couple of other dollar stores in town. Bound to find one on the cheap somewhere.
#11 (permalink)      11/28/2019 8:28:14 PM US Central   quote/reply + tips
essellar
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It'll be the total package size (length + width + height) that's burning you on that one. It doesn't weigh much or cost much to ship in bulk, but it doesn't fit into the "things you can ship from China one at a time under special agreements" category. Honestly, it could fit, but only if they roll it tightly enough that it'll never, ever lay flat without heat treatment and weights.