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I WILL NEVER SHOP HERE AGAIN !!!
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#21 (permalink)      6/9/2020 10:02:56 AM US Central   quote/reply + tips
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Richy7
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Fasttech is definitely losing out to competitors on shipping and getting products to stock.

I rarely order from here now and maybe will just stick to the competitors i have been using recently.

Annie is doing a 1st class job but being let down by whoever is above her and making the main decisions.
#22 (permalink)      6/9/2020 10:43:57 AM US Central   quote/reply + tips
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New2vape
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Where else? ummm I know coded...
Man some of you are crazy motherfkers
#23 (permalink)      6/9/2020 11:13:32 AM US Central   quote/reply + tips
logidog
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Richy7 wrote:

Fasttech is definitely losing out to competitors on shipping and getting products to stock.

I rarely order from here now and maybe will just stick to the competitors i have been using recently.

Annie is doing a 1st class job but being let down by whoever is above her and making the main decisions.


The problem is since Covid started 6+ months ago many commercial airlines suspended service in China. These flights are passengers + cargo/freight. Most US carriers have all but suspended passenger flights inside the US (my US orders take longer) and outside has been extremely limited.

Most countries no longer have the capacity they had b4 Covid. If there is no cargo space then orders won’t get delivered timely.

#24 (permalink)      6/9/2020 12:07:50 PM US Central   quote/reply + tips
bdank
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It's not FastTech's fault, but I too have been giving all my money to their competitors because they seem to be able to get things to me faster. Having said that, I will still buy things from here because FastTech has a much larger selection of hard to find items. I also believe they are an honest company and this shipping problem is out of their control. AnniePan is a gem and I don't know how they can stand dealing with angry customers all day. I don't think opening tickets is going to make shipping move faster. Be patient, you will get your stuff. If you need something quickly order it locally.
#25 (permalink)      6/9/2020 12:26:46 PM US Central   quote/reply + tips
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vape8ion
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+2 details

this shipping problem is out of their control



Correction...This "shipping problem" is even more "out of their control" since Covid. They were already in trouble at least 6 months prior to this crisis. They have a bad shipping deal somewhere in their nest. If other companies are shipping sooner by the same routes/carriers it points to a problem in FT's system.

I'm out.....have some fun. Eh?
#26 (permalink)      6/9/2020 1:26:03 PM US Central   quote/reply + tips
stanglifemike
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Yes, there is a worldwide pandemic going on which, believe it or not, is affecting almost everyone in the world. Yes, it could possibly take 2-4 months for you to receive an order from overseas.
If you're ok with that, place an order as you normally would. If you find that unacceptable, wait until the company confirms that everything is functioning normally. Don't expect everything to be the same as it was just because the pandemic has ended. Contact the company you're considering doing business with and confirm that their daily operations are proceeding normally. It may take a few months for some companies to get their daily operations back to business-as-usual.

Personally, I won't be placing another order here until the delivery times have improved. I definitely won't say I'll never order from here again. Different companies are handling things in different ways. I can tell you from experience that some are getting orders out quicker, and some are taking even longer. But, you won't receive an order too much quicker unless it's from within your country.
#27 (permalink)      6/9/2020 2:09:28 PM US Central   quote/reply + tips
VaperJack
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My orders since 3/31 are still stuck in China. I know it’s not FT’s fault but I just can’t order anything from China anymore.

Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2020-05-16 00:53
CHINA, ZHENGZHOU EMS, Processed Through Facility
2020-04-01 12:39
Origin Post is Preparing Shipment
2020-04-01 12:39
CHINA, Acceptance
Origin - Tracking consuming: 67 ms

2020-05-16 00:53
郑州市, 【郑州国际处理中心】已出口直封
2020-05-16 00:53
郑州市, 【郑州国际处理中心】退回,备注:安检退回
2020-04-07 18:54
郑州市, 已交航空公司运输
2020-04-07 18:48
郑州市, 到达【郑州交换站】(经转)
2020-04-07 17:34
到达【郑州航站】
2020-04-07 15:46
郑州市, 离开【郑州国际处理中心】,下一站【郑州航站】(经转)
2020-04-03 22:34
郑州市, 【郑州国际处理中心】已出口直封
2020-04-01 12:52
周口市, 离开【周口市寄递事业部国际小包揽投部】,下一站【郑州国际处理中心】
2020-04-01 12:39
周口市, 【周口市寄递事业部国际小包揽投部】已收件,揽投员:赵华杰,电话:18137362229
2020-03-31 09:36
物流订单已创建
#28 (permalink)      6/9/2020 10:33:30 PM US Central   quote/reply + tips
doomzdavid
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i see one airplane in the sky every 3-4 days, it used to be like a crowded highway up there.
#29 (permalink)      6/10/2020 1:12:56 AM US Central   quote/reply + tips
peejii
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I have waited 4 packets since beginning of May. All and only info for all of them is: "Information Received – Item En Route to Postal Facility".
#30 (permalink)      6/10/2020 5:35:23 AM US Central   quote/reply + tips
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Anniepan
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Hello doomzdavid and peejii,

Sincerely apologize for the inconvenience caused.

I have written down your order detail and will keep on tracing them until the packages are delivered. If you cannot receive the package or the post office verified the item as lost, we will issue refund or reship the order per your choice immediately.

Hope you can wait patiently for the package to arrive. If you have any questions, please let us know freely.
#31 (permalink)      6/10/2020 6:06:33 AM US Central   quote/reply + tips
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Vapor
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I'm with the OP... 2 months into my last order and original post is still preparing shipment... I have obtained what I ordered local and won't need the package if it ever does actually ship...
We’re paying congress millions to do nothing. We’re paying Trump nothing to do everything.