@Anniepan Order B090199473: "Shenzhen, export customs / retention to be verified." status for one month
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#1 (permalink)      10/20/2020 1:11:01 PM US Central   quote/reply + tips
madbeaver
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@Anniepan Order B090199473: "Shenzhen, export customs / retention to be verified." status for one month
Hello,

Can you please check the status of Order B090199473 ? 17Track tracking shows that it has not moved from outgoing Shenzhen customs for a month now.

The most recent status update is "2020-09-18 14:09 Shenzhen, export customs / retention to be verified."

The order was shipped on 2020-09-16

Thank you!

Edited on 10/20/2020 at 1:12 PM. Reason:
#2 (permalink)      10/20/2020 7:06:40 PM US Central   quote/reply + tips
YiannisG
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Same with my order Anniepan! Order # B083165354 shows "Shenzhen, export customs / retention to be verified" since September 9th! "Staff" just told me to wait!! Ticket # Q1005KFWJG.

This is the second order I have had problems with. Order C051039416 was shipped on May 25th and finally, after 4 months, "Rachel" agreed to send the order again (which by the way is still not shipped!!!). Ticket # Q0807JBCJP. I do not want to wait another 5 months to get my order.

I appreciate your help!


Edited on 10/20/2020 at 7:13 PM. Reason:
#3 (permalink)      10/20/2020 10:01:30 PM US Central   quote/reply + tips
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Anniepan
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Hello madbeaver and YiannisG,

Sincerely sorry for the inconvenience caused.

It seems the package is held by Shenzhen customs due to the package includes E-cigs.:( Recently the customs security checking is really strict to E-Cigarettes products. The package maybe returned or resent out, we cannot make sure at present. As the package is stayed in customs for a long time, do you like us to resend? If yes, we will change shipping method to ship another package to you. Please kindly let us know your opinion in ticket. Thank you.
#4 (permalink)      10/20/2020 10:09:33 PM US Central   quote/reply + tips
YiannisG
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Anniepan wrote:

Hello madbeaver and YiannisG,

Sincerely sorry for the inconvenience caused.

It seems the package is held by Shenzhen customs due to the package includes E-cigs.:( Recently the customs security checking is really strict to E-Cigarettes products. The package maybe returned or resent out, we cannot make sure at present. As the package is stayed in customs for a long time, do you like us to resend? If yes, we will change shipping method to ship another package to you. Please kindly let us know your opinion in ticket. Thank you.




Thank you so much. Yes, please resend. I already replied in ticket Q1005KFWJG

Thanks again Anniepan.

#5 (permalink)      10/20/2020 10:28:14 PM US Central   quote/reply + tips
madbeaver
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Thank you for replying, Anniepan. Yes, please resend -- I've opened a ticket, Number: Q1020TJTCC
#6 (permalink)      10/20/2020 11:08:45 PM US Central   quote/reply + tips
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Anniepan
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Thank you for your confirmation dear YiannisG and madbeaver, we will arrange the resend shipment to you as soon as possible.

Have a nice day.
#7 (permalink)      10/21/2020 6:13:58 AM US Central   quote/reply + tips
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OneBadwolf
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Why would Customs care whats in an outgoing package?
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#8 (permalink)      10/21/2020 8:48:13 AM US Central   quote/reply + tips
proximity
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@Anniepan in the same situation Order# C090162686
Placed:Tuesday, September 1, 2020
#9 (permalink)      10/22/2020 5:14:15 AM US Central   quote/reply + tips
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Anniepan
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Hello proximity,

Sorry for the delay shipping this time.

We think we have to wait for the customs decision whether they can return or send the package recently. As there is a long time passed but no update, we think we will arrange the resend step to you soon. Please kindly let us know your opinion in ticket. Thank you.
#10 (permalink)      10/22/2020 6:14:40 PM US Central   quote/reply + tips
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vapeluvr
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OneBadwolf wrote:

Why would Customs care whats in an outgoing package?



Same reason why 40 thieves no longer a low Americans to see most ecig products on their websites. Have to use a proxy.

Politics. Came about right before EVALI.


Edited on 10/22/2020 at 6:15 PM. Reason:
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#11 (permalink)      11/2/2020 8:07:34 PM US Central   quote/reply + tips
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OneBadwolf
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vapeluvr wrote:

Same reason why 40 thieves no longer a low Americans to see most ecig products on their websites. Have to use a proxy. Politics. Came about right before EVALI.




Sort of different, possibly because 40 thieves has some shipping from the US, or because, as a private company, the US could make things difficult by delaying all of their goods at Customs.

The government of China however, is hardly well known for their overwhelming regard for the laws, regulations and policies of most Western countries, particularly the US, to whom they are mostly hostile towards as of late.

Being the only global economy to benefit from GDP growth during the pandemic (4.9%), after previously experiencing a recession, China has been focused on manufacturing, and export sales.

To illustrate my point, consider the first, though smaller worldwide pandemic of Fentanyl distribution. Almost all of it originating from China, and which continues unabated. Some have referred to it as the new Opium War. My point being that China does not have an overly altruistic focus on enforcing other countries laws, whether they relate to intellectual property, trade agreements, or UN resolutions.

So why would Chinese Customs waste resources to assist the US in regulating a minor domestic policy, at the expense of their own economic stability?

There must be another reason.

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