Same with my order Anniepan! Order # B083165354 shows "Shenzhen, export customs / retention to be verified" since September 9th! "Staff" just told me to wait!! Ticket # Q1005KFWJG.

This is the second order I have had problems with. Order C051039416 was shipped on May 25th and finally, after 4 months, "Rachel" agreed to send the order again (which by the way is still not shipped!!!). Ticket # Q0807JBCJP. I do not want to wait another 5 months to get my order.

I appreciate your help!