shopping cart empty
@Anniepan, query re stalled tracking
Login to post a new topic and to write a reply.
Thread Tools Rate This Thread

Search within thread:

Login to rate this thread.
#1 (permalink)      4/16/2021 5:57:15 PM US Central   quote/reply + tips
  • JoinedNov 2013
  • Posts 3
  • Reviews 0
  • Kudos0
@Anniepan, query re stalled tracking
Hi @Anniepan, Could you please help find out what has happened to my order B020148006, tracking no. /RV546579911CN. Order was made 1 February, shipped 25 February. Latest tracking shows the package sitting in one place for 16 days since March 30. Thank you.
#2 (permalink)      4/17/2021 8:42:53 PM US Central   quote/reply + tips
  • JoinedMar 2014
  • Posts 60
  • Reviews 3
  • Kudos28
I'm having a similar issue w/my last 3 orders.
Wonder what is going on.
#3 (permalink)      4/17/2021 10:47:44 PM US Central   quote/reply + tips
  • JoinedMar 2018
  • Posts 20
  • Reviews 0
  • Kudos5
I have several orders that haven’t updated since April 3rd. I haven’t even counted how many.
#4 (permalink)      4/19/2021 1:52:47 AM US Central   quote/reply + tips
  • JoinedNov 2016
  • Posts 10389
  • Reviews 0
  • Kudos5468
Hello janeymac,

Sorry for the long wait.

About the ground shipping for liquid, it may need 25-55 days for delivery. According to the tracking information, the package has arrived in the destination country, it should be on the way to your address. Please kindly wait a few days more, the package should be delivered to you very soon. We have asked our post to check the package and urge the shipping. If you haven't received the package after 7-12 working days, please feel free to contact us back for further help. We do thank you for your patience.

Dear keefd and DarthVap3rrr, your packages should arrive in the destination country but may stuck at somewhere. We have asked our post to urge the shipping now. It should be delivered in 5-10 working days. You can send ticket for us if you have any concerns, thank you.
#5 (permalink)      4/19/2021 3:27:11 AM US Central   quote/reply + tips
  • JoinedMar 2021
  • Posts 5
  • Reviews 0
  • Kudos2
Im in the same boat, all my packages from Mar 24-25 are still stuck and only 1 updated as being in Kunming on apr 3.
#6 (permalink)      4/20/2021 2:59:34 AM US Central   quote/reply + tips
  • JoinedSep 2013
  • Posts 192
  • Reviews 1
  • Kudos172
@anniepan : I also have two similar orders, both with no updates since being Accepted on April 3rd:



All other orders placed are either delivered or tracking normally except for the above two. I would appreciate it being looked into. Please LMK.

Thank You...

Edited on 4/20/2021 at 3:02 AM. Reason:
"We've taken care of everything, The words you read, The songs you sing, The pictures that give pleasure to your eyes"....(Priests of Syrinx, 2112 AD)